Privacy Policy
Last updated: June 28, 2026
Signal & Story is committed to protecting your privacy. This policy explains how we handle the personal information you share with us through signalnstory.com.
Information We Collect
We collect the information you choose to share with us — such as your name, email address, phone number, and details about your business — when you submit a form, request an assessment, book a call, or otherwise contact us. We also collect standard usage and device data (such as pages visited and approximate location) to operate and improve the site.
Purpose Identification
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
Limited Use
We will collect and use personal information solely for fulfilling the purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
Retention
We will only retain personal information as long as necessary for the fulfillment of those purposes.
Lawful Collection
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Data Quality
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
Security
We will protect personal information with reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
Transparency
We will make readily available to customers information about our policies and practices relating to the management of personal information.
Third-Party Services
We rely on trusted service providers to operate the site and deliver our services, including GoHighLevel / LeadConnector (forms, scheduling, reviews, and messaging), Google (Maps and business reviews), and Stripe (payment processing). These providers process data on our behalf in accordance with their own privacy policies.
Mobile Information
End-user mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers collected for messaging are never shared with third parties or affiliates for those purposes.
Your Choices
You may reply "STOP" to any SMS message to opt out of further messages. To request access to, correction of, or deletion of the personal information we hold about you, contact us using the details below.
Contact
Questions about this Privacy Policy or your personal information can be directed to consult@signalnstory.com, or by mail to 5900 Balcones Dr, Austin, TX 78731.